Customer Care
Need assistance? We’re here to help.
At BigRiver, you do not get passed around through a maze of entry-level technicians.
When you have a problem, you want it fixed as soon as possible. Here at BigRiver,
we understand that! Our personnel is knowledgeable, patient and glad to help.
To receive support for problems with your service, choose one of the following options:
AnyTime Phone Support: 872-7774
Free Web Accelerator
BigRiver is now offering a free web accelerator upgrade for Dial users. As the internet becomes more important in our daily lives, speed has become more important than ever. Upgrade now to our NetXL+ accelerator software. Surf the web up to 5 X faster...it’s FREE. The software is easy to setup and use.
Click here to downloadExcellence In Service
We’re there with you all the way.
At BigRiver you get more than just a great internet service. You get a dedicated team of local people to help you get online and stay online. We pride ourselves in providing the best service around.
BigRiver provides the reliable Internet Service you need, backed by personable support that keeps you in business, 24 hours a day, 7 days a week. As a locally owned, financially strong, community oriented internet provider, BigRiver has become the logical Choice for West Tennessee businesses since 1995.
DSL Internet Service
Get the Internet at speeds up to 50 times faster than a typical dial-up modem. DSL offers your home or business always-on, broadband internet connections using your existing phone line. Make calls, send faxes and do some high-speed internet surfing, all at the same time!
Click here to see if your line qualifies.